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Please Note: We are currently experiencing high email volumes but are aiming to reply to all cases within 3-4 working days. Please be assured if you have received an automated reply after contacting us, we have received your email and are working to reply as quickly as possible.

Please visit our FAQ page, as we may have already answered your questions.


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Questions/Comments/Description of Issue

For all warranty inquiries, please upload the following required information:

  • An image or screenshot of your purchase receipt, displaying the date of purchase
  • An image of the silver, rectangular sticker located on the back of your product
  • Any images or videos that show the issue you are experiencing

To upload files, please 'Choose Files' and then click the 'Upload' button.